Availability of goods
All items are subject to availability. We will inform you as soon as possible if any of the goods you have ordered are not available, while shipping the balance of your order.
Delivery and charges
Deliveries will be made by Adorn Stoneware or by the courier appointed by Adorn Stoneware to the address stipulated in your order. It is your responsibility to ensure that someone is available to accept delivery.
Any stipulated period of time for delivery shall start from the date on which we accept your order and is approximate only. If we are not able to deliver your goods within 30 days of the date of your order, we shall notify you by e-mail to arrange another date for delivery.
Adorn Stoneware reserve the right to deliver the goods in instalments if the goods are not available at the same time for delivery and you are happy for us to do so.
VAT will be charged at the prevailing UK rate.
Risk and Returns
Risk in the goods shall pass to you on the collection from our depot by the courier appointed by us.
If, you are not satisfied with the goods (other than damaged goods for which please see below) contained in your order, or any part of your order or wish to cancel this Agreement for any reason you may do so, (subject to as expressly stated below), within seven (7) working days from the date following the date of delivery of the goods to you.
The goods must be securely wrapped and with all original packaging, including the packing slip and an indication of the reason why the goods are being returned;
You must notify us in writing of the cancellation or return to us.
If you exercise your right to cancel or return goods, you must return the goods to Adorn Stoneware in the condition specified above as soon as is reasonably practicable and in any event within twenty one (21) days of the date of notice of cancellation at your own risk and expense. We will credit you with the full purchase price of the goods returned as soon as is reasonably practicable but in any event no later than 30 days from the date of receipt of notification of cancellation and we may make a charge for the direct costs of recovering the goods supplied (excluding substitute goods or goods returned due to damage or error) if you do not return them in accordance with the provisions of these Terms and Conditions.
In the event that the goods when delivered to you are damaged please notify us by email within 3 days of receipt specifying the damage. Please retain the damaged goods as delivered with all original packaging (where possible), including the packing slip and details of the damage to the goods. We will arrange for our courier to collect the damaged goods from you as soon as is practicably possible. We will credit you with the full purchase price of the goods returned as soon as is reasonably practicable but in any event no later than 30 days from the date of our receipt of the damaged goods.
Adorn Stoneware Liability
The Adorn Stoneware Site is provided by Adorn Stoneware without any warranties or guarantees. You must bear the risks associated with the use of the Internet.
Last updated 28th December 2008 © 2009 Adorn Stoneware Limited. All rights reserved.